Family * Travel * Food

Nov 25, 2020

Working In a Grocery Store

From the outside looking in, working in a grocery store seems like a pretty simple job. Stocking shelves or icing cake all day may even look easier than your high-pressure job, but this career comes with its own struggles. Being an employee in a grocery store isn't all stocking shelves and cleaning food display cases; it's a lot of hard work and requires superb customer service skills. If you're thinking about joining the team at your local grocery store, there are a few things you should know and consider before applying for a position. 

Schedule

The most important thing to accept if you're going into the grocery business is that you won't have control over your schedule. Most employees are able to get a somewhat stable schedule, but it can change at a moment's notice based on the store's or your department's needs. Additionally, don't bet on having weekends off. Weekends are the busiest times for grocery stores and often require all hands on deck, so if you aren't available to work on Saturdays and Sundays, it might be a problem. The holidays are another big push for grocery stores and usually require all staff to work as much as possible. This means long hours, weekends, nights, and early mornings to keep the store running. Some stores even refuse to let employees take time off during holidays, so prepared for that discussion if you're trying to plan a holiday vacation.

Attitude

A calm, collected employee is the gold standard in grocery stores. Things can get hectic quick; you might spill heavy cream all over the bakery floor while a customer is yelling about a messed up order and your frustrated coworker keeps shooting you "can you believe this?" eyes. That's a lot to handle at once! Staying calm under pressure will help you to navigate the many stressful situations that can pop up when you work in customer service and with various raw materials. It's also important to remain positive and helpful because you're the face of the store with the customers. They'll come to you with questions, concerns, and problems, and you'll need to handle them respectfully and completely while reassuring the customer. If you're not a people person, working in this industry probably isn't the best fit for you.

Grocery store jobs may seem easy and care free, but they can be very stressful and require a certain kind of person to thrive.

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