Jul 7, 2011

Info on the new Verizon Wireless data plans

I have been a long time Verizon Wireless customer, even before they were called Verizon. I have been very pleased over the years and was really shocked when I heard about the new data package requirements being implemented as well as the end of "unlimited" data. This scared us since Dwayne and I are dedicated smartphone users. We do it all~ social networking, blogging, Google, Pandora, email.... you name we do it. I read some of the awful customer comments on Facebook and Twitter and thought to myself, "How can such a big and great company do this to their customers?" Of course I had to find out for myself and not go with all of the ignorant comments you see all over the internet.

I called Verizon's customer service center to inquire how this new change will affect my family. It turns out that the new data package pricing only affects new customers getting smartphones and also current customers upgrading to a smartphone from a regular phone. As long as you were an unlimited data customer prior to the new changes you will not be affected. Even if we upgrade to newer smartphones, we will still be able to keep our current unlimited package with the same price. I was so happy to hear that because I was starting to think I was going to have to go back to a normal phone since I am a heavy smartphone user. I am glad I did my homework and did not just assume the worst. I am also happy that I won't have to switch from a company I love.
Shelly, Mom Files

3 comments:

  1. My husband was telling me about this. I have a smartphone, but unfortunately he does not. So when it's time for him to get a new phone, he won't be getting a smart phone. You would think long time customers whether they upgrade or not would be grandfathered in.

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  2. Oh thank goodness! That would have been a shame if you'd had to switch providers, or give up your smartphone. (I'm so addicted to mine). That was a good move of Verizon, to continue to do right by their loyal, longtime customers and let them keep their same plan.

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  3. Ah, that's great news! I hate it when companies take away something from their loyal customers. Since Verizon now carries the iPhone, I'm thinking about switching over.

    Hugs and Mocha,
    Stesha

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