Oct 13, 2008
The other day I called up Verizon Wireless to inquire about megabyte charges. I have a cousin that recently racked up a $70 charge from browsing ringtones. You would think it was free to do this in hopes that you will buy something right? Wrong. It used to be free and now anytime you browse or look up anything you accumulate megabyte charges at $1.99 per megabyte. I had the customer service rep tell me if we had any of those charges and she said from all 4 lines we had a total of $10. The rep explained that I could avoid megabyte charges if I got the Vcast unlimited package at $15 per phone (times 4 phones?? Uh, NO!) I was really lucky that I got this particular rep because she encouraged me to get a free block added to all lines and did not push me into getting the Vcast package. Had my cousin not mentioned this whole thing I could have racked up a HUGE bill! We never thought about it when the kids would ask to browse ringtones because we thought it was free. If you are a Verizon customer please be aware of this and call customer service to get a block if you don't have the need for unlimited browsing. My rep said that she has received dozens of calls from people that accumulated almost $1000.00 in charges! I guess mine could have been worse. You live and you learn.